Building on Relationships

The CT Wilson family has worked conscientiously for over 70 years to build and maintain relationships with clients and service providers across the state of North Carolina because we know our client, design partner, supplier, and subcontractor relationships are the key to our success, as evidenced by our repeat business. The most successful projects are ones where everyone on the team feels like they’ve won. CT Wilson strives to advocate fairly for all invested parties, hence our tagline, PRO YOU Since 1952™. Our history in the area and our relationships with service providers across the State, ensure that we have the best team and best price for each project. We have a database of approximately 8,000 qualified subcontractors and suppliers across North Carolina, including certified NC HUB providers, whom we carefully and continuously assess to ensure compliance with our insurance and health and safety standards. [Visit our SUBCONTRACTOR resources page for more information.]

APPROACH

As part of the general contracting process, CT Wilson Construction will first curate the best team for your project. Each project is staffed with a Project Executive and/or a Project Manager, Estimator, Coordinator/Engineer, Superintendent, Project Accountant, and skilled laborers as needed. Then, the team will determine the most cost-effective approach for each scope of work. The majority of the work will be subcontracted out to pre-qualified subcontractors who, as team members, will help develop a project schedule in a process known as Lean Construction.

Before any physical work begins, the team will finalize subcontracts, collect COIs, request submittals, and release long-lead items for fabrication and mobilization. We will track submittals, Requests for Information (RFIs), field changes, drawing revisions, inspections, daily observations, meeting minutes, and punch list tasks in Procore, a multi-user, cloud-based, construction administration software accessible to all team members. Updates in Procore are in real-time and tracking is instantaneous. Daily logs enable site progress to be reviewed remotely, which includes information like weather, manpower, safety, construction activities, and anticipated inspections. At the completion of each project, all activity is archived as a thorough project record available to the owner, at handover. Our investment in project information management technology enables us to respond quickly to inquiries, reduce risk, devote more time and attention to client service, and improve project delivery.

Immediately before construction, CT Wilson Construction will schedule:

  • Regular OAC (Owner, Architect, and Contractor) meetings
  • Weekly subcontractor meetings
  • Two-week look-ahead plans to keep the team abreast of any changes, action items, or concerns
  • Inspections with regulatory bodies and third-party materials testing agencies as needed

We will conduct regular safety inspections in tandem with our third-party safety consultant, Paragon Safety Group, take intermittent aerial progress photos as needed, schedule subcontractors, and coordinate work. The Design Team will perform regular quality control inspections and conduct a final punch list for owner occupancy. CT Wilson Construction will coordinate the project closeout:

  • Punch list item completion
  • Warranties
  • Operations and Maintenance manuals and/or equipment commissioning
  • Release of as-built drawings

Quality Control

At CT Wilson Construction, a total quality management program is implemented for every project. This ensures quality control from preconstruction to the final punch list.  We prequalify all subcontractors and vendors and understand their capabilities as well as their availability for each project. Any certifications specified in the contract documents must be supplied before work begins. Once the project starts, we often require that mockups of pertinent design features be constructed by the responsible trade.  Mockups are reviewed by our Project Manager and all other members of the project team to ensure the level of quality that will be mandated throughout the entire project. Our Superintendent will be responsible for enforcing that standard as the project progresses. Demanding quality throughout the entire process, as opposed to simply “making it work” in the field, produces a uniform high-quality final product.

Testing and inspections will be closely monitored by CT Wilson.  A third-party inspector is required for field and laboratory testing of soil, concrete, and steel to ensure products incorporated in the project meet the necessary specifications. CT Wilson personnel will ensure conformance is strictly enforced.

A pre-punch list inspection is the last step in our job site total quality management program. It is our policy to inspect the work of each trade, develop our punch list, and have the punch list work complete before final inspection by the owner and designer. This not only ensures timely project completion but also avoids problems associated with completing punch list items once the new facility is occupied.

Quality management does not end with the physical completion of the facility. Although we anticipate remedial or corrective work to be minimal, we will regularly inquire with the owner regarding any warranty needs and aggressively pursue the timely completion of any required warranty work.